[. . . ] Please have the following information available when you call the Customer eXperience Center: ■ Name, address and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address 1. Before contacting us to arrange service, please determine whether your product requires repair. [. . . ] Proof of original purchase date is required to obtain service under this limited warranty. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or installation instructions. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available. ) that interfere with servicing, removal or replacement of the product. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. dISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES , INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE , ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. [. . . ] Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. [. . . ]